Terms and Conditions

1. INTRODUCTION AND ACCEPTANCE OF TERMS

Welcome to filter.jobsnesia.com (the “Platform” or “Website”), owned and operated by filter.jobsnesia.com (the “Company,” “we,” “us,” or “our”). The Platform, accessible at https://filter.jobsnesia.com/, is designed to serve as a comprehensive online resource and connection point for individuals and businesses seeking information, services, and qualified professionals related to home exterior projects. Our niche focuses specifically on providing a streamlined experience for users to explore, “filter,” and connect with various service providers, resources, and insights concerning the enhancement, maintenance, and construction of residential and commercial external properties.

These Terms and Conditions (“Terms,” “Agreement”) govern your access to and use of our Platform, including any content, functionality, services, and products offered on or through filter.jobsnesia.com.

By accessing, browsing, registering for an account, or using any part of the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE PLATFORM AND MUST DISCONTINUE USE IMMEDIATELY.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any changes by posting the updated Terms on the Platform and updating the “Last Updated” date. Your continued use of the Platform following the posting of any changes constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically for updates.

2. DEFINITIONS

To ensure clarity throughout this Agreement, the following terms shall have the meanings ascribed to them below:

“Platform,” “Website,” “Site”: Refers to filter.jobsnesia.com and all its associated pages, content, functionalities, and services.
“Company,” “We,” “Us,” “Our”: Refers to filter.jobsnesia.com, the entity operating the Platform.
“User,” “You,” “Your”: Refers to any individual, entity, or legal person who accesses, uses, or browses the Platform, whether registered or not.
“Service Providers” or “Contractors”: Refers to third-party individuals, companies, or professional entities listed, advertised, or connected through the Platform, who offer services related to home exterior projects (e.g., roofing contractors, painters, landscapers, window installers, etc.).
“Content”: Refers to all information, data, text, software, music, sound, photographs, graphics, video, messages, articles, forum posts, reviews, ratings, and other materials available on the Platform.
“User Content”: Refers to any Content you or other Users submit, upload, publish, or display on or through the Platform, including but not limited to reviews, comments, project descriptions, and images.
“Services”: Refers to the various functionalities provided by the Platform, including but not limited to, the ability to search for service providers, access informational articles, submit project requests, leave reviews, and utilize any ‘filtering’ or matching tools.
“Home Exterior Niche”: Refers to the specific area of focus of the Platform, encompassing services, products, and information related to the external aspects of residential and commercial properties, such as roofing, siding, painting, windows, doors, gutters, landscaping, driveways, fencing, and general outdoor renovations.
“Account”: Refers to a registered user profile on the Platform, created by a User to access certain features and functionalities.
“Project Request”: A submission by a User detailing a specific home exterior service or project they are seeking, for which the Platform may attempt to connect them with suitable Service Providers.

3. ELIGIBILITY AND ACCOUNT REGISTRATION

3.1 Eligibility:
By using the Platform, you represent and warrant that you are at least 18 years of age and are lawfully able to enter into contracts. If you are accessing or using the Platform on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

3.2 Account Registration:
Certain features of the Platform may require you to register for an Account. When registering, you agree to:

Provide accurate, current, and complete information as prompted by the registration form.
Maintain and promptly update such information to keep it accurate, current, and complete.
Maintain the confidentiality of your password and identification.
Accept full responsibility for all activities that occur under your Account, whether authorized by you or not.
Immediately notify us of any unauthorized use of your Account or any other breach of security.

We reserve the right to suspend or terminate your Account and refuse any and all current or future use of the Platform (or any portion thereof) if any information provided during the registration process or thereafter proves to be inaccurate, not current, incomplete, or if we have reasonable grounds to suspect that such information is inaccurate, not current, or incomplete.

4. PLATFORM AS A FACILITATOR: OUR ROLE AND LIMITATIONS

4.1 Our Role as a Connector/Filter:
The Platform filter.jobsnesia.com acts solely as an online venue and facilitator to connect Users seeking home exterior services with potential Service Providers. We provide tools and resources to help Users explore options, compare service providers, access informational content, and potentially submit project requests. The “filtering” aspect of our name signifies our intent to offer features that help Users narrow down choices based on certain criteria, ratings, or other information.

IMPORTANT DISCLAIMER: WE DO NOT PROVIDE, PERFORM, OR CONTROL ANY HOME EXTERIOR SERVICES OURSELVES. We are not a home exterior contractor, service provider, or employer of any Service Provider. We do not inspect, supervise, or control the work of any Service Provider. The ultimate decision to engage with a Service Provider, and the terms of any agreement between you and a Service Provider, rests solely with you and the Service Provider.

4.2 No Guarantee of Services or Quality:
While we may offer features designed to help Users identify potentially suitable Service Providers (e.g., through user reviews, basic listings, or stated specializations), we do not guarantee the quality, suitability, reliability, safety, or legality of any Service Provider or the services they provide. Any information or “filtering” results provided by the Platform are for informational purposes only and should not be considered an endorsement, recommendation, or guarantee.

4.3 User Due Diligence:
You acknowledge and agree that you are solely responsible for conducting your own due diligence on any Service Provider you consider engaging. This includes, but is not limited to:

Verifying their licenses, certifications, and insurance.
Checking their references and past work.
Reviewing their portfolio and testimonials.
Interviewing them thoroughly.
Obtaining and reviewing detailed written estimates or contracts.
Understanding their payment terms and warranty policies.
Verifying their identity and business registration.
Checking for any complaints or disciplinary actions against them with relevant regulatory bodies.

4.4 Direct Relationship Between User and Service Provider:
Any contractual agreement or transaction for services formed between a User and a Service Provider is a private, independent agreement solely between those parties. The Company is not a party to, and will not be responsible for, any aspect of that direct relationship, including:

The actual performance, quality, or safety of any services rendered by a Service Provider.
The Service Provider’s compliance with laws, regulations, or permits.
Any disputes, damages, or liabilities arising from the interaction or services provided by a Service Provider.
The accuracy of any quotes, estimates, or information provided by a Service Provider.
Financial transactions, payments, or refunds between Users and Service Providers.

4.5 No Endorsement:
The inclusion of any Service Provider on the Platform does not constitute an endorsement, recommendation, or warranty by the Company. Any ratings, reviews, or other feedback mechanisms on the Platform are based on user submissions and do not reflect the Company’s opinion, endorsement, or verification of accuracy.

5. USE OF THE PLATFORM AND PROHIBITED ACTIVITIES

5.1 Permitted Use:
You agree to use the Platform only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Platform by any third party. Your use must comply with these Terms, all applicable laws and regulations, and generally accepted internet etiquette.

5.2 Prohibited Activities:
Without limitation, you agree not to:

Misrepresent identity or credentials: Impersonate any person or entity, or falsify or misrepresent your affiliation with any person or entity.
Submit false or misleading information: Provide inaccurate, false, or misleading User Content, including but not limited to fake reviews, inaccurate project descriptions, or false contact information.
Engage in fraudulent activities: Use the Platform for any fraudulent or illegal purpose, or in any way that violates any applicable local, national, or international law or regulation.
Interfere with Platform operations:
- Attempt to gain unauthorized access to any portion or feature of the Platform, or any other systems or networks connected to the Platform or to any server, computer, or database of the Company.
- Interfere with or disrupt the integrity or performance of the Platform or the data contained therein (e.g., by uploading viruses, Trojan horses, or other malicious code).
- Conduct any form of automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
Engage in SPAM or unsolicited communications: Send unsolicited commercial emails, messages, or engage in any form of “spamming” or “phishing” activities through the Platform.
Harvest information: Collect or harvest any personally identifiable information from the Platform, including account names, email addresses, or phone numbers, without explicit consent.
Infringe intellectual property: Upload, post, transmit, or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright, or other proprietary rights of any party.
Disrupt public discourse: Upload, post, transmit, or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable.
Compete unfairly: If you are a Service Provider, you agree not to use the Platform to directly solicit Users to circumvent the Platform’s review or connection process or to engage in practices that would undermine the integrity of the Platform’s matchmaking or review system.
Reverse engineer: Decompile, reverse engineer, disassemble, or otherwise attempt to derive the source code of the Platform or any part thereof.
Violate security: Probe, scan, or test the vulnerability of the Platform or any network connected to the Platform, nor breach the security or authentication measures on the Platform or any network connected to the Platform.
Scrape or crawl: Use any robot, spider, scraper, or other automated means to access the Platform for any purpose without our express written permission.

We reserve the right to investigate and take appropriate legal action against anyone who violates these provisions, including without limitation, removing the offending communication from the Platform, suspending or terminating the account of such violators, and reporting them to law enforcement authorities.

6. INTELLECTUAL PROPERTY RIGHTS

6.1 Our Intellectual Property:
All Content on the Platform, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, and software, is the property of filter.jobsnesia.com or its content suppliers and protected by international copyright laws. Trademarks, service marks, graphics, and logos used in connection with the Platform are trademarks or registered trademarks of filter.jobsnesia.com. Your use of the Platform does not grant you any right or license to reproduce or otherwise use any filter.jobsnesia.com or third-party trademarks, service marks, graphics, or logos.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the Content on our Platform, except as follows:

Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
You may store files that are automatically cached by your Web browser for display enhancement purposes.
You may print one copy of a reasonable number of pages of the Platform for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

6.2 User-Generated Content (UGC):
You are solely responsible for any User Content you post, upload, publish, display, or otherwise make available on the Platform. By submitting User Content, you represent and warrant that:

You are the sole author and owner of the intellectual property rights thereto or have the necessary licenses, rights, consents, and permissions to publish the User Content.
Your User Content does not infringe upon, misappropriate, or violate the rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights.
Your User Content does not contain any libelous, defamatory, obscene, pornographic, abusive, or otherwise illegal or objectionable material.
Your User Content does not contain any computer viruses, worms, or other potentially damaging computer programs or files.

6.3 License Grant for UGC:
By posting User Content to the Platform, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the User Content in connection with the Platform and the Company’s (and its successors’ and affiliates’) business, including without limitation for promoting and redistributing part or all of the Platform (and derivative works thereof) in any media formats and through any media channels. You also grant each User of the Platform a non-exclusive license to access your User Content through the Platform, and to use, reproduce, distribute, display, and perform such User Content as permitted through the functionality of the Platform and under these Terms.

6.4 DMCA / Copyright Infringement Policy:
We take intellectual property rights seriously and commit to responding to clear notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA) or equivalent international laws. If you believe your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible via the Platform, please notify us by sending a “Notification of Alleged Infringement” to [email protected] with the following information:

A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
Identification of the copyrighted work claimed to have been infringed.
Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
Your contact information (address, telephone number, and email address).
A statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

Upon receipt of a valid notice, we will remove or disable access to the infringing material and take reasonable steps to notify the user who posted the material that we have removed or disabled access to it. Repeat infringers will have their accounts terminated.

7. THIRD-PARTY WEBSITES AND CONTENT

The Platform may contain links to third-party websites or resources. We provide these links for your convenience and for informational purposes only. We have no control over the content, services, or privacy practices of these third-party websites and are not responsible for them. The inclusion of any link does not imply endorsement by us of the site or any association with its operators. Your access and use of third-party websites are solely at your own risk and subject to their respective terms and conditions and privacy policies.

8. DISCLAIMER OF WARRANTIES

YOU EXPRESSLY AGREE THAT YOUR USE OF THE PLATFORM IS AT YOUR SOLE RISK.
THE PLATFORM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTY THAT:

THE PLATFORM WILL MEET YOUR REQUIREMENTS.
THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PLATFORM WILL BE ACCURATE OR RELIABLE.
THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE PLATFORM WILL MEET YOUR EXPECTATIONS.
ANY ERRORS IN THE PLATFORM WILL BE CORRECTED.
THE PLATFORM OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE PLATFORM IS DONE AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH OR FROM THE PLATFORM SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

Specifically concerning the Home Exterior Niche: The information provided on this Platform (articles, guides, tips, etc.) is for general informational purposes only and does not constitute professional advice. You should consult with qualified professionals (e.g., licensed contractors, architects, engineers) for specific advice tailored to your project. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any User of the Platform, or by anyone who may be informed of any of its contents.

9. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE PLATFORM; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE PLATFORM (INCLUDING SERVICE PROVIDERS); (III) ANY CONTENT OBTAINED FROM THE PLATFORM; AND (IV) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

IN NO EVENT SHALL OUR AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE PLATFORM EXCEED THE GREATER OF (A) THE AMOUNT OF FEES RECEIVED BY US FROM YOU (IF ANY) IN THE 12 MONTH PERIOD IMMEDIATELY PRECEDING THE DAY THE CLAIM AROSE, OR (B) FIFTY US DOLLARS (US$50.00).

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.

10. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless filter.jobsnesia.com, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to:

Your violation of these Terms or your use of the Platform.
Your User Content.
Your interaction with any Service Provider, including any disputes arising therefrom, or any services provided by a Service Provider.
Your violation of any rights of another, including but not limited to any intellectual property or privacy right.
Your negligence or willful misconduct.

11. PRIVACY POLICY

Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and disclose information from our users. Please read our Privacy Policy carefully, available at [Link to your Privacy Policy Page, if separate]. By using the Platform, you consent to the data practices described in our Privacy Policy.

12. TERM, TERMINATION, AND SUSPENSION

12.1 Term:
These Terms will remain in full force and effect while you use the Platform.

12.2 Termination by You:
You may terminate your Account at any time by contacting us at [email protected] or using any available termination features on the Platform. Upon termination, your right to use the Platform will immediately cease.

12.3 Termination by Us:
We may terminate or suspend your Account and/or access to all or part of the Platform at any time, with or without cause, with or without notice, effective immediately, for any reason whatsoever, including without limitation:

Breach of these Terms.
A request by law enforcement or other government agencies.
Discontinuation or material modification of the Platform (or any part thereof).
Unexpected technical or security issues or problems.
Extended periods of inactivity.
Your engagement in fraudulent or illegal activities.

12.4 Effect of Termination:
Upon termination, your right to use the Platform will immediately cease. All provisions of these Terms which by their nature should survive termination, including, without limitation, intellectual property ownership, warranty disclaimers, indemnity, and limitations of liability, shall survive termination.

13. GOVERNING LAW AND DISPUTE RESOLUTION

13.1 Governing Law:
These Terms shall be governed by and construed in accordance with the laws of the Republic of Indonesia, without regard to its conflict of law principles.

13.2 Informal Dispute Resolution:
Before resorting to formal dispute resolution mechanisms, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or the use of the Platform (collectively, “Disputes”) informally by contacting us at [email protected]. We will use good faith efforts to negotiate a resolution to the Dispute.

13.3 Formal Dispute Resolution (Arbitration):
If a Dispute cannot be resolved informally, then, to the fullest extent permitted by law, the Dispute shall be finally settled by arbitration administered by [Specify an Arbitration Body in Indonesia, e.g., Badan Arbitrase Nasional Indonesia (BANI)] in accordance with its rules.

The arbitration shall be conducted in Jakarta, Indonesia.
The arbitration shall be conducted by a single arbitrator appointed in accordance with the rules of the chosen arbitration body.
The language of the arbitration shall be English or Indonesian, as mutually agreed by the parties, failing which it shall be Indonesian.
The arbitral award shall be final and binding on the parties. Judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

13.4 Exception – Injunctive Relief:
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief from a court of competent jurisdiction in connection with any intellectual property infringement or unauthorized use of the Platform without first engaging in arbitration.

13.5 Class Action Waiver:
YOU AND COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both you and Company agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.

14. CHANGES TO TERMS AND CONDITIONS

We reserve the right to revise and amend these Terms from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Platform thereafter. Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently, so you are aware of any changes, as they are binding on you.

15. SEVERABILITY

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

16. ENTIRE AGREEMENT

These Terms, together with the Privacy Policy, constitute the sole and entire agreement between you and filter.jobsnesia.com regarding the Platform and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Platform.

17. ASSIGNMENT

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and void. We may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

18. FORCE MAJEURE

We will not be liable for any delay or failure to perform any obligation under these Terms where the delay or failure results from any cause beyond our reasonable control, including acts of God, labor disputes or other industrial disturbances, electrical or power outages, utilities or other telecommunications failures, earthquake, storms or other elements of nature, blockades, embargoes, riots, acts or orders of government, acts of terrorism, or war.

19. WAIVER

No waiver by the Company of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

20. FEEDBACK AND SUBMISSIONS

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Platform (“Submissions”), provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

21. COMPLIANCE WITH LAWS

You agree to comply with all applicable laws, rules, and regulations regarding your use of the Platform and any services obtained through it, including but not limited to, laws regarding online conduct, acceptable content, and copyright infringement.

22. ELECTRONIC COMMUNICATIONS

By using the Platform, you consent to receive electronic communications from us. These communications may include notices about your account, transactional information, and other information concerning or related to the Platform. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

23. HEADINGS

The headings in these Terms are for convenience only and have no legal or contractual effect.

24. CONTACT INFORMATION

To ask questions or comment about these Terms and Conditions or the Platform, please contact us at:

Email: [email protected]